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EXCHANGE POLICY
1. If you are not completely satisfied with your Marleen Molenaar online purchase, you can send it back to us for an exchange.
2. Returns must be postmarked within 10 days of the original shipping date and should be sent prepaid. We will not accept CODs.
3. All merchandise exchanged must be unworn, unwashed, with the price tags intact.
4. Packing slips are required for all exchanges.
5. Indicate on the back of your invoice form the reason of your exchange so we can serve you better in the future.
6. We recommend you to send the package back to us via courier or speed post and to insure the full amount of the merchandise you are sending back to us. We are not responsible for missing packages.
7. Exchanges are processed within 10 days after we receive the merchandise. You will receive a confirmation by email when your exchanges are processed.

We will not be able to process your exchange without having your original order back to us. In case merchandise is not available for exchange, you will be reimbursed.

If you have any question regarding exchange, please email us at sales@marleenmolenaar.com.

 
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