Please note:
Local import duties may be payable upon receipt. It is a legal requirement that we declare the full value of the goods on all packages destined outside Hong Kong and therefore shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they might be. Returning goods on which duty has been paid.

If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund. Due to the current political climate, additional security measures are taking place in many countries. This may result in a small delay to the delivery of orders to certain countries.

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